An HVAC inspection checklist is a quality control tool that ensures every component of your customers’ HVAC system work properly. An HVAC system is intricate and widely interconnected so if any part of the HVAC stops working, it will most likely stop much of the entire system. This is why it is important that regular recurring HVAC system servicing with an inspection checklist is undertaken.
An HVAC technician’s preventative maintenance approach must be methodical. Using the HVAC inspection checklist allows you to take a step by step streamlined investigative process leaving no part unchecked. Total coverage of the entire service HVAC inspection checklist is the technician’s warranty that the customer is receiving a premier service. It is similar to airline pilots going through a checklist before they take flight or surgeons before performing surgery.
Making a Strong HVAC Inspection Checklist
Performing an HVAC system's total evaluation for quality and maintenance is best done on a regular basis. Ideally, this can be on a seasonal basis, covering the basics and any unique customer’s needs quarterly. The HVAC inspection checklist must be personalized for each customer and improved for each job situation. The checklist is available in a written and printable form to guarantee the provision of quality work for customers and record keeping.
Below are the areas that must get included in the checklist:
- The basic functioning of furnaces, heat pumps and air conditioners
- Thermostat calibrations
- Blower components
- Proper airflow through the entire system
- Electrical connections
- Quality of installation (whether installed originally by you or another HVAC business)
- Overall condition of already installed equipment
- Condenser and evaporator coils
- Test safety controls
- Refrigerant pressure
- Test venting and clearance
- Gas pressure
- Test combustion air
How an HVAC inspection checklist benefits your business
Having an HVAC inspection checklist included within a recurring service agreement allows you to do a number of things. First, you save time and money due to the streamlined process of following the checklist. You also build trust with your customers because they clearly see the work you intend to do and the HVAC system’s condition after you are done. You can also create predictable revenue. Performing the checklist annually, biannually, or seasonally (quarterly), allows you to forecast your invoicing and earnings for your yearly budget.
How to sell regular HVAC maintenance to a customer
A customer gives little thought to an HVAC system working properly. It is when an HVAC is not working properly that a property owner's life may be put on hold. This is the reason for having a recurring service agreement with a customer.
Laying out the pros and cons of the HVAC system maintenance situation to customers is important. The checklist helps in explaining the comprehensive inspection and maintenance that will go into the agreement. Presented with an opportunity to fix a stalled HVAC system a technician is to provide the customer with comparisons of costings for an annual agreement to the one-time fix. A cost/benefit analysis can help turn a one-time fix of the HVAC system shutting down into a loyal and recurring customer.
Reliable and predictable revenue will help the business to expand and grow. With the checklist, you build trust, reliability, and proof of quality work to customers through regular HVAC system maintenance. The checklist is your tool in trust-building and showcasing your competency as a business.
